Tiers

Customers move up the ladder as their lifetime point total crosses each threshold. Multipliers apply at earn-time (Silver gets 25% more pts than Bronze on every sale).

Program-level

Tier promotions/demotions run as a daily batch at the chosen hour. Defaults to 10 EST to match Kangaroo’s timing so customers don’t notice a different cadence at cutover.

Bronze

Threshold (lifetime)

Earn multiplier

0 customers · 0%

  • Welcome bonus
  • Birthday gift

Silver

Threshold (lifetime)

Earn multiplier

0 customers · 0%

  • 1.25x points
  • Free shipping

Gold

Threshold (lifetime)

Earn multiplier

0 customers · 0%

  • 1.5x points
  • Early access
  • Priority support

VIP

Threshold (lifetime)

Earn multiplier

0 customers · 0%

  • 2x points
  • Concierge
  • Exclusive drops